Customer Service Week
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Brands
Great Customer Experience Leads to Trust Building – Afolabi
Dr. Taiwo Afolabi, Chairman, SIFAX Group, has said that creating exceptional customer experience by businesses is the only way they…
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Opinion
The person on the other end of the line – Olufunmilola Aluko
On any ordinary day, in any large city, the same moment plays out thousands of times. A woman calls her…
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Opinion
No Customers, No Brand! – John Kokome
In business, a dangerous illusion is that companies build brands on their own. They choose the name, design the logo,…
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